privacy policy

Last Updated: 25 February 2026

1. Introduction

At Resilient Edge, we respect your privacy. This policy explains how we collect, use, store, and protect personal information when you engage with our services, website, or communications.

2. Information We Collect:

We may collect personal information such as:

Name, email, phone number, and company details
Payment information for coaching or consulting services
Communication content (emails, messages, Loom videos)
Website usage data (cookies, IP address, device info)

How we collect it:

Directly from you (forms, emails, Zoom/LinkedIn calls)
Automatically via our website (cookies, analytics tools)

3. How We Use Your Information

We use your personal information to:

Provide our coaching, consulting, and business services
Communicate with you (emails, follow-ups, newsletters)
Improve our services and website experience
Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

Service providers helping us deliver our services (CRM, payment processors, email platforms)
Legal or regulatory authorities if required by law

All third-party service providers are required to keep your information confidential and secure.

5. Cookies & Tracking

We may use cookies and tracking tools on our website to analyze usage and improve user experience
You can manage your cookie preferences through your browser settings

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Retention

Personal information is retained only as long as necessary to deliver services or meet legal obligations
Once no longer required, data is securely deleted or anonymized

8. Your Rights

You have the right to:

Access and correct your personal information
Request deletion of your personal information
Opt out of marketing communications

To exercise these rights: contact us at [ben@resilientedge.co]

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.